Production readiness: bleed, color space (CMYK), low-resolution images, and basic issue callouts like misspellings. We list everything we flag or fix on the proof itself. It’s a print-readiness check, not a design service; we don’t redraw your artwork.

It depends on the issue. If it’s something we can fix, like adding bleed, we fix it and tell you what we changed. If it needs a new file, like a logo that’s too low-res to print clean, we flag it as a Critical Alert and hold the proof. The Approve button stays disabled until you replace the flagged file.

Admins and Designers can order any product your organization has, so they can review and approve proofs. Staff order from collections their team has been given and don’t approve proofs. Approving is a leadership action, kept with the people who own the account.

Yes. Request changes right from the proof, tell us what to fix in your own words, and we’ll send a new proof for review. You’re never forced to approve a proof you’re not happy with to keep an order moving.

An approved product is locked with its artwork, color, and specs so reorders stay consistent. If you need a real change, like new artwork or a different color, that’s a new proof, and we’ll run it through the same production check before it’s approved again.

Send the highest-quality file you have. A print-ready vector or high-resolution file gives the cleanest result. If your file isn’t print-ready, the production check will tell you what it needs, and templates are available to make submitting artwork easier.

No. Once a product is proofed and approved, it reorders with no new proof. Simple reorders that only change size and quantity typically don’t need a new proof. Most net-new items are proofed before production.